1. Information We Collect

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We may collect the following types of information from customers, site visitors, and clients:

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a) Personal Information:

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• Name

• Email address

• Phone number

• Mailing address (for service delivery)

• Billing/payment information (where applicable)

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b) Non-Personal Information:

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• IP address

• Browser type and version

• Device type and operating system

• Website usage data via cookies or analytics tools

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2. How We Collect Information

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We collect your information through the following means:

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• Service request forms, quote submissions, or online bookings

• Email and phone communications

• Cookies and other tracking technologies on our website

• Analytics tools such as Google Analytics

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3. Why We Collect Your Information

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We collect your data to:

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• Deliver and manage our cleaning services

• Communicate with you about appointments, invoices, or updates

• Improve our website and customer experience

• Comply with legal and financial obligations

• Send optional promotional content (with your consent)

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4. Sharing Your Information

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We do not sell or rent your personal data. We may share your information with:

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• Trusted third-party service providers (e.g., payment processors, booking systems)

• Legal authorities, if required by law

• Internal staff members strictly on a need-to-know basis

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5. Cookies and Tracking Technologies

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Our website may use cookies to enhance your browsing experience and collect analytical data. You can disable cookies through your browser settings, though this may impact certain features of our site.

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6. Data Retention and Security

 

We retain your data only as long as necessary for the purposes described above or as required by law. We implement appropriate technical and organizational measures to secure your data from unauthorized access or misuse.